You see Paymentico on your bank or credit card statement because a purchase was made on a live entertainment website.
What did I buy?
The charge is from one of the following purchases on a live entertainment website:
A monthly or annual subscription renewal;
A purchase of tokens.
Because Paymentico is the credit/debit card processor for live entertainment websites, our name appears on your financial transaction history instead of the specific website where the purchase occurred.
How to identify the charge
Before contacting support, you can quickly verify this transaction yourself by checking your account on live entertainment website:
Do you have an account on a live entertainment platform?
Yes, I do: check your inbox for the purchase email confirmation and review recent activity in the account to match the time and amount of the transaction.
No, I don't: If you do not own an account or suspect unauthorized use of your card, please contact our support team immediately.